If a board investigator calls for information, what is the correct action to take?

Responding to the request in a timely manner when a board investigator calls for information is crucial for several reasons. First, timely communication demonstrates professionalism and compliance with state regulations, which can have a positive impact on the chiropractic practice and its standing with the board. Board investigators typically seek information to ensure that practitioners are operating within the legal and ethical guidelines set forth by the state chiropractic board.

Moreover, a prompt response helps to facilitate the investigation process, allowing any concerns to be addressed quickly and efficiently. This proactive approach can also help to build trust between the chiropractic office and the regulatory body, potentially leading to a more favorable outcome for the practice. Being cooperative and transparent when dealing with regulatory inquiries is essential for maintaining the integrity of the profession.

In contrast, delaying the response, ignoring the call, or redirecting the call to the supervising chiropractor can all lead to complications, such as the perception of non-compliance or unprofessionalism, which could negatively affect the chiropractic office's reputation and standing with regulators.