Which of the following would be a suitable action if a patient requests medical advice over the phone?

When a patient requests medical advice over the phone, directing them to visit the office for an evaluation is the most appropriate response. This ensures that the patient receives a proper assessment from a qualified professional who can take into account their medical history, symptoms, and specific needs. In-person evaluations allow for more comprehensive care, as the healthcare provider can conduct necessary examinations and tailor recommendations based on a direct interaction with the patient.

Providing treatment information over the phone can lead to misinterpretations and is not a substitute for a thorough evaluation, which may risk the patient's safety and well-being. Encouraging a family member's involvement lacks the professional accountability and expertise that a trained healthcare provider can offer. Ignoring the request also fails to address the patient's need for assistance and could lead to confusion or frustration. Therefore, guiding the patient to seek an in-office evaluation aligns with best practices in patient care and ensures they receive appropriate guidance and support.